The best way to stop unwanted e-mail is to use the
Junk Mail Filter in your mailbox control center. This way you
receive mail only from people on your list. You can add
or delete addresses at any time. Just follow the
instructions below.
- Click on Check Your Mail. (at top of page)
- Enter your Account ID and Password to access your
mailbox.
- Click on Options in the lower left hand corner.
- Scroll down to "Privacy and Junk E-mail Prevention".
- Check the box "Filter Junk E-mail. Check the Junk E-mail folder regularly to ensure that you do not miss messages that you want to receive."
- Click the button "Manage Junk E-mail Lists".
- In the box that pops open, select Safe Senders
from the drop down menu.
- Now click "Add" on the right side.
- In the box that appears, enter the email address of
someone you want to receive email from and click OK.
- You can enter a domain name such as AOL.com for
example. However, this will allow all emails from
anyone at AOL.com to pass through. (not recommended)
- Repeat Step 9 for each person you want to receive
mail from.
- When you have entered all the email addresses of
people you want to receive mail from, then:
- Check BOTH boxes at the bottom of the window
a) Trust e-mail from your contacts.
b) Treat all e-mail as Junk E-mail unless it has
come from a member of Safe Senders or Safe
Recipients lists.
- Now click OK.
- Now click SAVE AND CLOSE at the top of
the page to save your personal settings.
General Information on Junk Mail (SPAM)
Sad, but true... some people do not use Anti-Virus
Protection or regularly update the software as
needed. In some cases, your friend or family
member may have a "virus" that collects
all of the email addresses in their address book on
their computer and then send out emails that appear to
be from them. If you get an email from them that is a
virus or junk e-mail, do them a favor and let them know
that their computer may be infected.
One good example of this is some of our
Dependanet customers have got emails that appear to be
from our office stating that their email account has
been closed and with an attachment.
- We never ever send emails to our customers with
attachments.
- We never send emails out saying that your email
account has been closed.
- DO NOT open the attachment and just delete the
email.
- How did this happen? Most likely one of our
customers computer got infected with a "worm
virus" and had our email address in their
address book.
Technology Today... Obsolete Tomorrow
Technology advances extremely fast. A computer you bought
6 months ago is already obsolete as far as
technology goes. And the same with many software
programs. That's why it is important to update them
often and regularly.
(see Software & Information for information on
available software)
Spammers are always one step ahead of technology it
seems. For every update software companies make in the
effort to combat Junk Mail (SPAM), the Spammers are
already working on ways to get around it.
One common method used by Spammers is to
"mask" their emails using your family and
friends email address to make it appear as though it is
coming from them.
Another more advanced method we refer to as
"Perfect Spam" is embedded in the Header of
emails. This can be found in the "Properties"
of an email that you receive. In laymen terms, it blocks
any detection by mail servers that are setup to block
unsolicited email.
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